Is it possible to return the goods I have ordered?
We hope that you will be happy with your order but if for any reason you are not completely satisfied then please contact us as soon as possible at Contact Us or call us on our customer service line on 01525 872093 within 7 days of receipt of your parcel. You will find that our customer service team will be more than happy to assist you in returning your unwanted order. To make sure this process goes smoothly, please ensure that you have your order reference number ready when contacting us.
Our returns policy complies with the distance selling regulations that gave consumer the legal right to cancel your order within seven working days from the date of receipt of the merchandise. Confirmation of your cancellation should be sent by email, letter or fax is acceptable but the merchandise must be returned to us in their original, unopened and unused condition. We will be unable to offer this returns policy on items opened for reasons of hygiene. Your statutory rights are not affected. Please see our delivery information or refer to our Terms and Conditions for further information
How do I return my goods?
This straightforward procedure is clearly explained in our Delivery information section.
What if I want to cancel my order?
You have the right to cancel your order up to the point when your order is dispatched.
How long will it take to receive my refund?
Newdays Pharmacy will refund your payment for the goods within 30 days of cancellation by the original payment method.
Repeat Prescription Services
Use Our new, quick and effective service to send us your repeat prescription request.Read More
It is important to correctly and safely store your medication at home, out of reach of any children. If you require any further information about the storage of your medication, please do not hesitate to contact the pharmacy. All unwanted and unused medication should be returned to the pharmacy for disposal. Read More
We provide access to sterile needles and syringes, and sharps containers for return of used equipment. We also provide condoms, citric acid and swabs, to promote safe injecting practice and reduce transmission of infections by substance misusers.Read More
Every year many hundreds of travellers from the UK catch malaria and in tens of cases it is fatal. Symptoms can start rapidly. The right anti-malaria tablet is essential to prevent infection.Read More
Erectile dysfunction (ED) is a common problem that affects half of all men aged between 40 and 70 to some extent. In reality, a significant proportion of men under 40 are also affected by ED. It is the inability to form and maintain an erection sufficient for intercourse. In some cases, there may be underlying causes for ED, but in the majority of cases a simple drug treatment may resolve the problem.Read More
We can provide all the mandatory and short course care training you need to meet the Common Induction Standards or ensure continuous professional development. Our care training courses are delivered in your workplace at a time convenient to you and each course can accommodate up to 15 attendees. Our care training programs meet the requirement of CQC and care courses delivered can be tailored specifically for your organisations needs.Read More
High blood pressure affects one in three adults in the UK. If left untreated it can lead to heart problems, strokes and damage to other vital organs. So it's vital to be aware of the risks and how you can reduce them. Our free, confidential services only takes a few seconds.Read More
Our pharmacies also participate in NHS immunisation each year. For most people, flu is an unpleasant illness, but it's not serious. If you are otherwise healthy, you will usually recover from flu without major complication after a week or two.Read More
At Newdays Pharmacy we have a private consultation room where you can talk with the pharmacist about any health concerns that you may have. We will be able to provide you with quick and accurate advice, to help put your mind at ease.Read More
If you want to help protect yourself against flu this winter, our Winter Flu Jab Service is here to help. Even if you had a flu vaccination last year, you may consider having it again this year to protect yourself against the viruses responsible for causing most cases of flu, including the H1N1 (swine flu) virus.Read More
Also known as the morning after pill, our pharmacists will supply Levonorgestrel when appropriate to clients in line with the requirements of a locally agreed Patient Group Direction (PGD). This service is available to women aged 13 years and over.Read More
The pharmacy will help support independent living in groups of vulnerable people, or those with special needs, who do not fall within the Disability Discrimination Act 1995 criteria.Read More
his service require the pharmacist to supervise the consumption of prescribed medicines at the point of dispensing in the pharmacy, ensuring that the dose has been administered to the patient.Read More
You can make an appointment with our pharmacist to discuss how you are getting on with your regular medicines or talk about any new medications. It will allow you to learn more about your medicines and ask any questions you may have, and if you are having difficulties taking your medicines our pharmacist may be able to assist. Ask for more details on these services.Read More
Mon to Fri: 9am – 6pm Sat: 9am – 5.30pm Sunday Closed In an emergency please contact the NHS on: 111 or www.nhs.uk